Data Collection Notice

Your Privacy Matters

The City of Canning is committed to protecting your personal information and managing it in accordance with the Privacy and Responsible Information Sharing Act 2024 (PRIS) and other applicable legislation.

This notice explains how we collect and use your personal information for this specific purpose.

Why We Collect Your Information

We collect your personal information to provide services, carry out functions, and deliver programs as part of our obligations to the Community. Examples include:

• Processing applications (e.g., permits, licences, or approvals).
• Delivering community services and programs.
• Managing customer enquiries and feedback.
• Ensuring compliance with all applicable Laws and Regulations.

What Information We Collect

The personal information we collect may include:

• Your name, address, and contact details.
• Date of birth and demographic information.
• Financial details (e.g., for processing payments).
• Other information relevant to the specific purpose.

For a more complete definition of Personal and Sensitive Information, please see the City’s Privacy Statement.

How We Use Your Information

We use your personal information for the purpose for which it is collected, for related purposes as you would reasonably expect and where required to do so by Law.

We may also use your Information, in an anonymised and aggregated form, to help us review and improve how we serve the Community.

How We Protect Your Information

Your information is safeguarded using:

• Secure storage systems.

Access restricted to only those individuals who have been authorised and granted permission.

• Cyber Security measures that are compliant with industry best practices.
• Data that is encrypted at rest and in transit, where possible.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections if the information is inaccurate or incomplete.
• Lodge a complaint if you believe your privacy has been mishandled.

You may do all three by completing the appropriate form:

• Formal Complaint regarding privacy of information
• Request to view personal information held by the City
• Request change of details

Learn More

This notice focuses on the specific data being collected here. For a comprehensive overview of how we manage and protect your personal information, please refer to the City’s Privacy Statement.

Contact Us

If you have questions about how your information is handled, please contact us via the appropriate form:

• Formal Complaint regarding privacy of information
• Request to view personal information held by the City
• Request change of details

For more information about your privacy rights, visit the Office of the Information Commissioner WA website.