Planned System Maintenance on Saturday 29 August 8:30pm to 5:00am Sunday 30 August

Booking systems, bin day lookups, and voucher services may be temporarily unavailable during our scheduled maintenance. We apologise for any inconvenience and appreciate your patience while this important maintenance is carried out. If you need to contact us urgently, please call 1300 422 664.

Business operating without approval

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Business operating without approval

Report business allegedly operating without approval.

If you suspect a business is operating without approval, please raise a request for the City to investigate. An example is a fitness centre operating from a residential property.

Report

  • To report a business operating without approval, please complete the report form.
  • A City officer will action a request within five working days. This includes contacting you to clarify the nature of the complaint, checking on any possible safety risks for City staff and explaining the complaint process.
  • Contact details are required when lodging this issue to ensure a proper investigation can be completed. It also provides the City with the ability to clarify information to ensure officers have a safe working environment. Personal information is not disclosed to any person without consent.
  • If you are unable to find the correct address when submitting the request, please contact us.

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