Crèche

• Parents / guardians are required to stay on-site at either Cannington or Riverton Leisureplex and Cannington or Riverton Library while their children are in the crèche.
• Parents / guardians will be requested to return to the crèche if their child experiences distress, is unable to settle, illness, or needs assistance during their time.

• We ask parents / guardians to complete an enrolment form for each child attending creche.
• We recommend immunising your child against preventable diseases to minimise the risk of infection. Non-immunised children will be excluded from care during an outbreak. Notifications of confirmed cases will be displayed on the front door, and parents of children who attended the session will be notified.
• If parents / guardians are unable to provide valid immunisation records, they must provide a current medical certificate confirming the child's good health, completed by a medical practitioner.
• Parents and guardians are asked to complete an enrolment form and submit their child’s immunisation record or medical certificate before making their first online booking.

Bookings are essential and must be made at least one day in advance. All bookings are to be made online and can be scheduled up to one week in advance.

If you need assistance, our staff can:

• guide you through the online booking process
• help you book using your personal device
• walk you through each step to ensure your booking is successful.

We accept walk-ins, but we cannot guarantee that spaces will be available.

All bookings can be made on the OneBooking portal:

• Site: Riverton or Cannington
• Booking Type: Select from the four creche booking options:
• Casual
• Leisureplex Premium
• Swim School
• 10 Entry Purchases
• Confirmation: Ensure you receive a booking confirmation to secure your spot

Booking Allocation in Creche:

Please ensure that all bookings are made for the full available time slot. Any extensions, up to a maximum of 2 hours, are subject to availability once confirmed.

Consecutive Booking:

Bookings must be made for consecutive time slots. Split or overlapping bookings are not allowed, and each booking should cover the full time slot to ensure smooth scheduling and proper allocation of spaces in the creche.

If you're unable to attend your scheduled crèche session, please inform us no later than 1 hour before the session's opening time to allow us to accommodate other families. Please note:

• This refers to the crèche's session opening hours, not individual booking times.
• Not attending or cancelling late will be treated the same.

When emailing, please include:

• Child’s full name
• Parent / guardian full name 
• Date and session time
• Centre location

Contact Information

• Cannington Crèche: 6350 7316 | clpkids@canning.wa.gov.au
• Riverton Crèche: 9231 0916 | rlp.kids@canning.wa.gov.au

If a scheduled crèche booking is missed or we are not notified of a cancellation, it will be recorded as non-attendance.

Notification policy

In the event of non-attendance or late cancellation, Parents / Guardians will receive an email notification. This email will serve as a reminder of our cancellation and non-attendance. 

Cancellation and non-attendance fees

• Casual Booking: No credit or refund will be provided for non-attendance or late cancelation.
• 10 Entry Purchases: One crèche pass will be deducted for each child booked in.
• Complimentary Crèche: For third recurring non-attendance, a cancellation fee equivalent to the casual crèche entry per child will be added to the member's account, regardless of membership status.

Parents / guardians may incur a fee if a child is not collected from the crèche by closing time.

• First Occurrence: A warning will be issued in person.
• Second Occurrence: A second warning will be issued both in person and in writing.
• Repeated Incidents: A fee equivalent to the casual crèche entry per child will be applied to the member’s account and must be paid at the time of collection. Continued late pickups may result in additional fees or restrictions on access to the crèche.

Parents / Guardians must sign their child in upon arrival and out upon departure from the creche.

Parents / Guardians must specify the location within the Leisureplex or library.

Parents / Guardians are required to inform staff if someone else is collecting their child from the creche. If the person is not listed on the enrolment form, Parents / Guardians must provide the person’s full name and description. The individual collecting the child will be asked to provide proof of identity with photo ID.

Before leaving the creche area, Parents / Guardians should ensure they have all their belongings, as leaving items behind can unsettle the child/children. If any belongings are left behind, Parents / Guardians can ask creche staff for assistance, and they will retrieve the items for them.

The Complimentary Crèche service is accessible to individuals with a Leisureplex Premium Membership and Canning Swim School customers. Here are the requirements:

For Leisureplex Premium Members:

• Must have an active membership.
• No outstanding payments.
• Your membership must be active to access complimentary creche. Complimentary visits will only be enabled after the start date membership.
• Membership sharing is not permitted; individuals holding Leisureplex Premium memberships cannot share access with others.

For Canning Swim School customers:

• Must have an active enrolment.
• Siblings and children of customers with active enrolments are entitled complimentary creche on the day of their swimming lesson.
• No outstanding payments.
• Your enrolment must be active to access complimentary creche. Complimentary visits will only be enabled after the start date active enrolment.

To ensure the wellbeing, safety, and comfort of all children in our care, parents or guardians may be contacted and asked to return to the crèche under the following circumstances:

Excessive distress

If your child becomes significantly distressed and cannot be comforted by crèche staff, or redirected through play experiences, for longer than 15 minutes, you will be asked to return to provide reassurance or to collect your child for the remainder of the session, if necessary.

Signs of illness

If a child shows symptoms of illness such as fever, vomiting, diarrhoea, rash, persistent coughing, or generally becomes unwell or has any illness from our list of conditions that require exclusion from creche, you will be asked to come and collect your child for the remainder of the session.

Additional support required

If a child has specific needs that cannot be safely supported in a group setting such as toileting accidents, nappy refusal, or needing ongoing one-on-one support that affects staff’s ability to care for the group you may be asked to return to provide support to your child or to collect your child for the remainder of the session, if necessary.

Displays of conduct deemed unacceptable

If a child displays conduct that is deemed unacceptable by our crèche staff such as hitting, biting, throwing objects, or ongoing challenges you may be asked to return. This helps us maintain a safe and caring environment for all children.

Medical conditions exemption:

In the event of an emergency an Epipen, Antihistamine or asthma medication can be administrated.

When authorised by the child's parent or guardian at the time of enrolment and when there is a written action plan provided by a medical practitioner outlining the procedure for administration.

EpiPen, Antihistamine asthma medication must be provided each time the child attends the Crèche.

EpiPen, Antihistamine and asthma medication must be provided each time the child attends the Crèche.

• Upon each entry to the Crèche, these items must be provided to Crèche staff, clearly labelled with the child’s details and in date these items must be handed to Crèche staff. They will be stored in our asthma and anaphylaxis box with the action plans and child’s enrolment form to be accessible to staff if required and will only be used in the event of an emergency.
• All items will be collected by the parent/guardian at the end of the child’s Crèche session.

In the event of an asthma or anaphylaxis incident:

• Crèche staff will contact the parent/guardian immediately.
• Emergency medications will be administered as per the child’s action plan, either by Crèche staff, the parent/guardian, or the operational team.
• A first aid report will be completed at the time of the incident.
• The parent / guardian is required to take the child home after the incident to monitor their condition.

If an incident occurs, crèche staff will provide appropriate first aid and complete an incident report form. Parents or guardians will be contacted and informed as soon as possible to ensure the child’s wellbeing.

No copies of incident reports

Copies of the report cannot be given to patients, guardians, or witnesses. If someone wishes to obtain a copy, they must apply through the council under the Freedom of Information Act.

If a child is sick upon arrival at the crèche, it is at the discretion of the crèche attendants to determine if the child will be permitted to attend. 

Medication:

• Crèche attendants will not administer any medications.

Children who have the following illnesses will not be able to attend creche:

• conjunctivitis
• vomiting (within the last 24 hours)
• severe coughing accompanied by discomfort
• contagious rashes (such as body rash or skin lesions)
• cold sores or school sores
• fever / chills (temperature exceeding 38 degrees)
• colds / runny noses, sore throat combined with fever
• head lice or nits (eggs)
  • If we suspect a child to have head lice, it may exclude the child from attending creche until treatment has commenced.
  • Your child may return to creche when all live head lice have been removed.
• chickenpox, measles, mumps
• gastroenteritis / diarrhoea
• hand, foot, and mouth disease
• general feeling of unwell. 

Please note: If your child is too unwell for school or childcare, they are also considered too unwell for creche.

In the event of an emergency evacuation, our staff will safely move all children from the Riverton or Cannington Crèche to the designated muster point, following our evacuation procedures.

Parents or guardians are welcome to accompany their children to the muster point if they are nearby. If at a different muster point, they should remain in a safe location until it is possible to return to the centre and crèche.

Once it is safe, parents or guardians will be required to sign their child out, either when returning to the crèche or, for longer evacuations, directly at the centre’s muster point.

Our crèches are NOT approved education and care services and are therefore not subject to the requirements of the Education and Care Services National Law (WA) Act 2012 and Education and Care Services National Regulations 2012.

Our dedicated and qualified staff provide a caring and secure environment where children can play, explore, and have fun. All team members hold current First Aid, Working with Children Check, and Police Clearance certifications.

• Children aged 12 weeks to 8 years of age are eligible to attend the creche service.
• Once a child has turned 9, they are no longer able to attend the creche service.

A bag with the following items:

• drink bottle (water only)
• healthy morning or afternoon tea
• bottles and formula
• nappies and wipes Change of clothes
• comfort items such as dummies or comforters
• if possible, please bring a pram for younger children, which can be used for sleep and comforting.

To prevent any confusion or loss of items, please label all children's belongings clearly.

• Ensure your child’s toileting needs are met before arrival. Babies should have a clean nappy, and older children should have used the toilet. Crèche staff may ask for your assistance if needed.
• Inform crèche staff of any important information about your child, such as sleep times, bottle needs, or play preferences. Parents are not permitted to stay in the crèche or foyer.
• Be available to return to the crèche if your child experiences distress, has difficulty settling, becomes unwell, or needs assistance during their session.
• Label all personal items, including snacks, bags, bottles, and provide a name-tag for each child (masking tape is available if needed).
• Sign your child in on the daily crèche attendance sheet.

Morning tea is served between 10am and 10.20am.

Afternoon tea is served between 5.30pm and 5.50pm.

• Parents / guardians are responsible for providing morning and afternoon tea, as well as a drink bottle for their child.
• Only food provided by parents / guardians will be given to the children.
• Please prepare fruit in the way your child prefers (e.g. peeled, sliced).
• To prevent any confusion or loss of items, please label all children's belongings clearly.

The following food items are not permitted to be brought into the crèche:

• nuts or any products containing nuts (including "school safe" or "nut-free" alternatives, as we cannot verify their contents)
• eggs
• lollies and chocolates
• popcorn
• fizzy drinks and juice.

Bottles:

• Bottles will be given to children when required or informed by parents / guardians.
• Please ensure the correct amount of water is in the bottle and the correct formula amount is provided in a separate container.

All lost property will be stored at the crèche reception for three weeks.

Crèche staff will contact you if an item has been left behind. They will label it and store it for your next visit or schedule a pickup.

If no one collects the item within the specified period, it will be donated to a local organisation. However, if items cannot be donated due to sanitary requirements, they will be disposed of accordingly.

Toys from home are not permitted.

We’ve created a warm and welcoming space where your child can enjoy a variety of fun and engaging play options while visiting us.

For babies

Our baby areas include soft floor mats, baby gyms, toys, and bouncers to support comfort and sensory exploration.

For children

Children can enjoy hands on activities including imaginative play with our play kitchen, dolls, prams, car mat, and car towers. Craft activities with play-dough, drawing, and craft supplies offer plenty of opportunities for creative play. There's always something new to explore with our wide range of interactive toys.

Outdoor fun

Our outdoor area invites active play with tunnels, balance items, soft climbing gear, and balls for plenty of movement and fun. In warmer weather, water-based activities like splash / water tables, painting with water, and coloured ice add to the excitement.

Quiet areas

When a little downtime is needed, we offer a peaceful space with cushions, storybooks, and sometimes music playing. Occasionally, the TV is on at low volume for short intervals. It is offered purely as an optional form of relaxation and is never the focus of the creche session, as we offer variety of other engaging activities are always available.

Please book for the allocated time slot that you require for your child's stay in the creche, up to a maximum of 2 hours. Please be aware that exceeding the allocated time slot can impact our child-to-staff ratio and the next booking.

Customers may only arrive at the creche 2 to 5 minutes before their allotted booking time. If customers arrive earlier than this, they may be asked to wait outside the creche area until their correct session time.

If customers are running late for their booking, their booking time will not be changed or extended. Children must be collected at the booked session end time, regardless of their arrival time.

All crèche bookings allow up to two hours per session.

• Applicable to Casual, Multi pass, Complimentary Leisureplex Premium members, and Swim School customers.
• A child may spend up to a maximum of 12 hours per week in the crèche.

Parents / Guardians must sign their child in upon arrival and out upon departure from the creche.

Parents / Guardians must specify the location within the Leisureplex or library.

Parents / Guardians are required to inform staff if someone else is collecting their child from the creche. If the person is not listed on the enrolment form, Parents / Guardians must provide the person’s full name and description. The individual collecting the child will be asked to provide proof of identity with photo ID.

Before leaving the creche area, Parents / Guardians should ensure they have all their belongings, as leaving items behind can unsettle the child/children. If any belongings are left behind, Parents / Guardians can ask creche staff for assistance, and they will retrieve the items for them.

Your child's first experience at our crèche is important to us, and we want to ensure it's a positive and comfortable one for both you and your child.

If your child hasn't been in a care setting independently before, or has only been with family or friends, we understand how overwhelming attending crèche can feel for both parents and child.

To help ease this transition, we highly recommend starting with a minimum of 2 short visits, each lasting 30 minutes. This will give your child the chance to become acquainted with our caring crèche staff and the new environment. Following these initial visits, we can gradually extend the duration of your child's stay, up to a maximum of 2 hours, as they grow more comfortable and confident.

Our dedicated team is here to support you and your child every step of the way, ensuring a smooth and enjoyable transition into our crèche program.

To help your child settle in during each visit:

• Talk to crèche staff about your child’s current routines (sleep, toilet, comfort strategies).
• Support a smooth start by:
  • calmly saying goodbye
  • telling your child where you are going
  • letting them know when you will return.
• Be available to return to the crèche if your child experiences distress, has difficulty settling, becomes unwell, or needs assistance during their session.

Babies and toddlers who need a nap are first settled in their own pram. Once asleep, staff move them to a quiet area where they remain visible and supervised. Staff regularly check on sleeping children and record their sleep times, which are shared with parents or guardians at pick-up.

For children who need quiet time, we provide comfortable cushions and fold-out couches where they can relax and unwind.

Parents / guardians are required to supply nappies, wipes, and spare clothing for their children.

Children's nappies must be clean upon arrival at the crèche. If a child arrives with a soiled or full nappy, it must be changed by the parents or guardians before leaving the crèche.

Parents / guardians are also asked to ensure that children use the toilet upon entering the crèche.

Nappy and toileting checks are conducted frequently throughout the children’s stay in the crèche to ensure their comfort and well-being.

Sunscreen Application

Please apply sunscreen to your child/children before arriving for their session. Our staff are unable to apply it due to potential allergies.

Hats

Parent / guardians are to provide a hat for their child / children for outdoor play. Preferred styles include legionnaire, broad-brimmed, or bucket hats.

Indoor Play

If a hat is not provided, your child will stay indoors and engage in activities with staff members.

We also monitor UV levels to decide the safest times for outdoor play. When the UV rating is high, we will limit outdoor activities to protect the children from harmful sun exposure.

Special Crèche Crafts

Our special crèche crafts run monthly, with a week-long theme of fun and engaging craft activities for the children.

School Holiday Crafts

During each school holiday, we run craft and sensory activities designed to stimulate creativity and play. These activities are run in conjunction with our Cannington Leisureplex school holiday promotions.